Contact Center > Online Contact > Overview

Online Contact is an integrated counseling solution which is implemented to handle customer inquiries through the most optimal process. Through managing inquiries from channels such as 1:1 inquiry, help center, chat, phone, SNS, etc. into tickets, the value of the service increases through quick resolution of customer related problems.

You can check the new Online Contact Guide by changing the language to Korean. We will also provide the English version as soon as possible.

Service Introduction

Main Functions

Consultation Management

Issue Management