NHN Cloud > Console Policy Guide

NHN Cloud console serves as a management tool and task window for using NHN Cloud services. This document guides you through the basic setup and use of the NHN Cloud console.

NHN Cloud console provides the following features:

• Manage basic information to use services (organization, project)
• Enable/disable services
• Manage members who use services
• Provide billing information

Quick Guide

This is a quick guide to the basic features provided by the console.

Organization Management

An organization is a group that is created to use and manage NHN Cloud services efficiently. In an organization, users can share and use the same service policy.

Create an Organization

• To use NHN Cloud services, an organization must be created.
• Both personal and business members can create organizations.
• A member who creates an organization automatically becomes the OWNER of the organization.
• To create an organization, a member's payment method must be registered.
• An organization manages organization name and domain information.
• Domain information of an organization must be unique, because it is required for use by services.

Guide to Creating an Organization

1. Go to the console and click the + button next to Create an Organization in the top menu.
2. In the Create Organization window, enter a name for your organization. The organization name can include Korean letters, English letters, special characters, and numbers.
3. Click the OK button to complete the organization creation.
4. The created organization name is displayed in the top menu of the console.
5. Click the Settings button to check information of the created organization. Enter your domain information as additional information for your organization. The domain must be set as a unique value in NHN Cloud.

Organization Services

Once the organization is created, you can select services. Services that can be enabled for each organization include the following:

• Dooray!
• Contact Center
• CloudTrail
• Resource Watcher

Delete an Organization

• An organization can be deleted only by the OWNER of the organization.
• To delete an organization, all the services being used must be deleted.
• When an organization is deleted, all information of the organization is deleted and cannot be restored.

Organization Governance Setting

You can set and manage policies for stable and efficient use of NHN Cloud services. Set up a common organization policy for security compliance such as login and personal information, so that the members within the organization can comply with the policy.

IP ACL Setting

NHN Cloud services are accessible only from IP addresses registered in the IP ACL settings. IP ACLs are applied to both console access and Public API calls using User Access Key tokens. View Supported Authentication Methods For Dooray! services, IP ACL can be set on the service's console screen.

1. Go to Console and access the Organization Management page of the organization you want to set up.
2. In the sub-tab menu, select Governance Settings.

3. You can set and manage IP ACL under Set IP ACL in the Organization Governance Setting.

   • Service
     • Common Settings: IP ACL can be set globally for all services.
     • Individual Settings for Each Service: IP ACL can be set for each service (Cloud, Contiple, etc.).
   • IP ACL
     • Disabled: Console access and API calls are allowed from all IP addresses (or IP ranges).
     • Allow registered IPs or service gateways only: Console access and API calls are allowed only from registered IP addresses (or IP ranges) and service gateways.
       • IP/IP range: Enter an IP or IP range you want to allow.
       • Service Gateway: Enter the Service Gateway ID.
         • IP ACL is applied only to service gateways with API Gateway service connection and NAT IP fixed settings configured.
         • If a service gateway ID is registered, the NAT IP configured for the service gateway is retrieved and applied to the IP ACL.

4. Caution: If you also set up overseas access block, even if an IP is registered in the IP ACL, access to the console can be restricted if it is not included in the access allowed countries.

Overseas Access Block Settings

If you need to block overseas access, we provide the feature to make the console accessible only from access-allowed countries.

• You can enable or disable the feature in Overseas Access Block Settings.
  • Disable: Console access is available in all countries.
  • Enable: Console access is only available in access allowed countries.
• Access Allowed Countries
  • If you have overseas access block set up, you can set which countries are allowed to access.
  • You must select at least one country to allow access.
• Caution: If you set IP ACL together, access to the console can be restricted if the IP ACLs do not include IPs from countries that are allowed to access.

Set approval process management

If you need an approval process when using a service, a feature to establish an approval process of the approver is provided for each service.

• You can select Disabled/Enabled in Set approval process management.
• If you select Set in Set approval process management, you can use the approval process provided by each service.
• Services that provide an approval process
  • Secure Key Manager

Set instance name management

When using the instance service, you can set instance name management rules.

• When selecting Duplicate allowed management, the instance name is managed as the name entered by the user, and duplicate instance names are allowed.
• When selecting Unique management, the instance name is managed as a unique instance name by combining the name entered by the user and the characters generated by the system.

Set control of resource permissions and restriction on terminal access

When NHN Cloud administrator need to view customer's resources (instance, etc.) information for operational purposes, such as responding to failures, users with project ADMIN/MEMBER permissions will be notified by email and the administrator can view the resource information in an isolated environment with enhanced security.

• You can select Disabled/Enabled in the Set control of resource permissions and restriction on terminal access.
• This setting limits the feature to view customer resources by NHN Cloud administrator, which may cause delays in response in emergency situations such as failures.

Privacy Setting

The privacy setting feature is available if you need to protect your privacy. You can mask personal information that is exposed on the service, or if you need to download personal information, you can make it available only in a separate network environment.

• Privacy Setting

  • Organization/Project > Manage Member > IAM Account > Download List

    • If not set, any member who can download the IAM account list can download the member list.
    • If set up, the feature to download member lists is disabled and only exceptionally allowed IPs or IP bands can download member lists.

  • Organization > CloudTrail > Privacy

    • If not set, all members who can view the log list will see the full information in the log list.
    • If set up, personal information (email, name, ID) in the log list is masked.

IAM Governance Setting

Login Security Setting

• To strengthen the console access security of IAM accounts, Login Security Setting feature is provided.

• You can set it globally for all organization services (Cloud, Contiple, Dooray!, etc.), or set it differently for each service.

• Go to the console and access the Organization Management page of the organization you want to set up.

• Select Governance Setting from the submenu.
• You can set and manage login security setting in IAM Governance Setting.

Two-factor Authentication

You can enable two-factor authentication by setting it as a required feature.

• Service
  • Common Settings: Set the two-factor authentication globally for all organization services.
  • Individual Settings for Each Service: You can set two-factor authentication differently for each service (Cloud, Contiple, Dooray!, etc.).
• Two-factor Authentication
  • Not Configured: Users can log in by entering their ID and password without two-factor authentication.
  • Google OTP: After entering ID and password, users can log in by entering the One Time Password provided by the Google OTP app.
  • Email/Phone: After entering ID and password, users can log in by clicking the Verify button sent to their email address for authentication.
• Exclusion IP
  • Not Configured: When logging in, users can log in after two-factor authentication from all IP ranges.
  • Configured: Users can log in without two-factor authentication when logging in from the configured IP or IP range.

Maximum Login Attempts

You can adjust setting so that users can log in again after a certain period of time when they failed to log in repeatedly.

• Service
  • Common Setting: Applies the maximum login attempt settings uniformly across all organization services. (Individual Settings for Each Service is not provided)
• Maximum login attempts
  • Not Configured: Users can continue to try to log in even if login fails.
  • Configured: If you enter the desired number of failures and lock time, if users fail to log in for the configured number of times, users will not be able to log in during the entered lock time.

Login Session

Depending on the login session setting, a login session will be maintained or expire automatically. After the login expires, the user must log in again to access the console. This setting is a common configuration that applies uniformly to the IAM console and does not support per-service configuration. * Login Session Count * Set the number of simultaneous logins with the same ID on multiple devices. * If this is set to 1, users cannot log in with the same ID on other devices such as PC or smartphone at the same time. E.g., PC - maintain login, Smartphone - automatically logged out * Login Session Maintenance Time * Set the amount of time to maintain login without any action such as clicking. * If a user do not perform any actions such as clicking for a configured period of time, the user will be automatically logged out. * Setting it too long is not good for security, so please consider setting it to an appropriate value.

Password Policy Settings

• To set passwords for IAM accounts, the Password Policy Settings is provided.
• The password policy is set the same for all organization services (Cloud, Contiple, Dooray!, etc.).
• Go to IAM Governance Setting > Password Policy Settings to manage password policies.
  • Default Password Policy
    • Default password policy is provided as follows.
      • Consists of at least 8 digits, including alphabets, numbers, and special characters.
      • Case sensitive.
      • Unable to use more than four consecutive letters or numbers (for example, 1111, 1234, abcd, etc.).
      • Passwords must be changed every 90 days, and after 90 days, you'll be guided to change your password.
  • User Password Policy
    • Provides password policies that allow you to set minimum password length, password strength, password expiration, password reuse limit, and more.
      • Minimum Password Length: Set the password minimum length to between 8 and 15 characters. (The maximum length is 15 characters.)
      • Password Strength: Set the password strength using a combination of consecutive characters, uppercase, lowercase, numbers, special characters, and more.
      • Password Expiration: Choose whether to expire the password, and set the length of time it expires upon setup, and whether it can be extended upon expiration.
      • Restrict Password Reuse: Choose whether to restrict password reuse and set the number of reuse limits at setup by choosing between 1 and 3.
      • When to Apply Password Policy: Set when the password policy is applied by selecting Apply on Password Change or Apply Immediately .
        • If Apply on Password Change is selected, the new policy applies when an IAM account changes the password.
        • If Apply Immediately is selected, the policy applies immediately after the password is set, making it the new policy at the time of IAM account login.

Project Common role Group Setting

You can create and manage role groups for common use in projects belonging to your organization. The configured role groups can be used to grant roles in bulk by selecting NHN Cloud accounts and IAM accounts in the project's role group management.

1. After selecting Organization Setting, click the Project Common role Group Setting menu.
2. Select Add role Group to add roles for each service.
3. Enter the role group name, description, and add roles for each service.
   • The role group name can include Korean letters, English letters, numbers, and special characters, and can contain up to 40 characters.
   • Description is a additional description of the role group, and contain up to 100 characters.
4. roles can be selected from Detailed Usage roles for Each Service.
   • After searching for the service name on the left side, select the role on the right side.
5. Check the selected role and add or delete the role.
   • You can delete the selected service by clicking the x button next to the service name.
6. Click the Add button to add a role group.
7. When a role group is added, its name is displayed in the role group list. You can check the detailed role details by selecting the role group name.
8. Clicking Add role leads you to the Add role Group screen in Step 3. You can add or delete roles.

Project Management

After creating an organization, you can create a project to use NHN Cloud services. In a project, you can enable project services and use them. Project services are used on a per-project basis and are billed accordingly.

Create a Project

• To create a project, you need to create an organization.
• A member who creates a project has ADMIN role for the project.
• When creating a project, enter the project name and project description.
• After creating a project, you can enable project services and use them.
• After creating a project, if collaboration is required, you can add project members to share the project.

Guide to Creating a Project

1. After an organization is created, a Create New Project button is enabled. Click the Create New Project button to create a project.
2. Enter Project Name and Project Description.
3. Click Confirm to create a project.
4. The project name is displayed on the console menu when the project is created.
5. Click the Project Settings button to check project information.

Project Services

Once the project is created, you can select services. Services that can be enabled for each project include the following:

• Compute
• Container
• Network
• Storage
• Database
• Hybrid & Private Cloud
• Game
• Security
• Content Delivery
• Notification
• AI Service
• Machine Learning
• Application Service
• Mobile Service
• Search
• Data & Analytics
• Dev Tools
• Management
• Bill

Guide to Enabling Project Services

1. After creating a project, click the Select Service button to select the service to be used in the project.
2. On the Select Service screen, select the service you want to enable. When prompted to enable the service, click Confirm.
3. A list of enabled services can be found in the menu on the left side of the console. Click the desired service from the list to display the service page.

Delete a Project

A project can be deleted if there is no service in use in the project. When a project is deleted, all resources of the project are deleted and cannot be restored. You can immediately pay for and delete the usage history for all the resources you have used so far. However, if you delete the project without paying immediately, the bills used so far will be automatically charged on the next billing date.

Member Management

Member management allows you to control per-user authentication (login) and role. You can manage members separately in projects and organizations. Members are classified into NHN Cloud accounts and IAM accounts.

Policy for NHN Cloud Accounts and IAM Accounts

Classification	NHN Cloud Accounts	IAM Accounts
Definition	- Members for organization management - NHN Cloud members who consent to Terms of Use and hence are responsible and obligated for the service use - The members are valid throughout the whole NHN Cloud services and remain as NHN Cloud accounts even if their organizations are deleted.	- Members for the service use - Members who do not consent to the Terms of Use - Members who are valid only within their organizations, and to be disqualified if their organizations are deleted
Method of Member Registration	- Owner/Admin of an organization enters NHN Cloud ID for registration	- Owner/Admin of an organization enters unique ID for registration - Register via SSO or API integration
Member role	- Manage organizations (Create/Modify organizations / Manage organization members / Manage organization services /Manage billing) - Create projects - Delete projects	- Use organization services
Console Access	- Access NHN Cloud console(https://console.nhncloud.com/) - NHN Cloud > Log in with member ID/password - (optional) Two-factor (email or SMS) authentication	- IAM console (https://{organization domain}.console.nhncloud.com/) access - Access Dooray! and ERP service with the service domain - Log in with ID/PW set by the organization's OWNER (or ADMIN) - Authenticate with login security set by the organization (two-factor authentication, settings per service)

Organization Members

• IAM accounts have different roles that can be configured for each organization service (e.g., Contiple).
• The cloud service roles for NHN Cloud accounts and IAM accounts are as follows.
• However, IAM accounts are granted the NONE role upon enrollment, and must be granted the required role through role settings after enrollment.

Organization Management Roles

Role	Description
OWNER	Create, Read, Update, Delete, and Delete organizations across the organization, including Organization Management, Member Management, Organization Services Management, Payment Management, and Project Management.
ADMIN	Create/Read/Update/Delete for the entire organization, including Organization Management, Member Management, Organization Services Management, Payment Management, Project Management, and more.
MEMBER	Create project, read organization dashboard, read project
ORG_MEMBER_ADMIN	Create, Read, Update, Delete for organization members Create, Read, Update, Delete for organization's role groups
ORG_MEMBER_VIEWER	Read for organization members Read for organization's role groups
BILLING_VIEWER	Read payment management usage and budget management, and usage status of project in organization.
BUDGET_ADMIN	Create, Read, Update, and Delete in budget management
BUDGET_VIEWER	Read budget management
LOG_VIEWER	Create/Read/Update/Delete user action logs management
ORG_DASHBOARD_ADMIN	Create, Read, Update, and Delete organization dashboard
ORG_DASHBOARD_VIEWER	Read organization dashboard
ORG_SUPPORT_ADMIN	Create organization inquiry
NONE	Read organization dashboard and organization default settings

Service Use roles

Service	Role	Description
Contiple	ADMIN	Create, Read, Update, Delete Contiple service
Contiple	VIEWER	Read Contiple Service
CloudTrail	ADMIN	Create, Read, Update, Delete CloudTrail service
CloudTrail	VIEWER	Read CloudTrail Service
CloudTrail	External Storage Config ADMIN	Create, Read, Update, Delete CloudTrail external storage settings
Resource Watcher	ADMIN	Create, Read, Update, and Delete Resource Watcher Service
Resource Watcher	VIEWER	Read Resource Watcher Service

Service PERMISSION Role

• The Organization Services PERMISSION role can enable or disable individual services.
• However, services that are enabled at the time of organization creation (CloudTrail, Resource Watcher, etc.) do not provide a separate PERMISSION role.

Role	Description
Service Name PERMISSION	Service Enable, Disable

Project Members

• You can grant multiple required roles to project members.

Project Management roles

Role	Description
ADMIN	Create, Read, Update, Delete for the entire project
MARKETPLACE_ADMIN	Marketplace Create, Read, Update, and Delete Services
MARKETPLACE_VIEWER	Marketplace Read
MEMBER	Create, Read, Update, Delete for all services in the project - Some services excluded (check related roles/permissions)
BILLING VIEWER	Read for usage status
PROJECT MANAGEMENT ADMIN	Update for project's basic information Create, Read, Update, Delete for project's integrated Appkey Enable, Disable project services Delete for projects
PROJECT MANAGEMENT VIEWER	Read for project's basic information Read for project's integrated Appkey
PROJECT MEMBER ADMIN	Create, Read, Update, Delete for project members Create, Read, Update, Delete for project's role groups
PROJECT MEMBER VIEWER	Read for project members Read for project's role groups
PROJECT NOTICE GROUP MANAGEMENT ADMIN	Create, Read, Update, Delete for project's Notification Receiver Group Management Read for project members Read for project's role groups
PROJECT NOTICE GROUP MANAGEMENT VIEWER	Read for project's Notification Receiver Group Management Read for project's role groups
PROJECT NOTICE MANAGEMENT ADMIN	Create, Read, Update, Delete for project's Notification Management Read for project members Read for project's role groups
PROJECT NOTICE MANAGEMENT VIEWER	Read for project's Notification Management Read for project's role groups
PROJECT API SECURITY SETTING ADMIN	Create, Read, Update, Delete for project's API Security Setting
PROJECT API SECURITY SETTING VIEWER	Read for project's API Security Setting
PROJECT AUTHENTICATION MANAGEMENT ADMIN	Create, Read, Update, Delete for project's Authentication Info Management
PROJECT QUOTA MANAGEMENT ADMIN	Create, Read, Update, Delete for project's Quota Management
PROJECT QUOTA MANAGEMENT VIEWER	Read for project's Quota Management
PROJECT_SUPPORT_ADMIN	Create project inquiry
PROJECT DASHBOARD VIEWER	Read project dashboard

Service Use roles

Service	Role	Description
Infrastructure	ADMIN	Create, Read, Update, Delete for Infrastructure Service
Infrastructure	MEMBER	Read Network services (except Network Interface, Floating IP), NKS, NCS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	VIEWER	Read in basic infrastructure services (Key Pair, Direct Connect, NAS (Offline) excluded). Create, Read, Update, and Delete in other services.
Infrastructure	Routing ADMIN	RRead Network services (except Network Interface, Floating IP, Routing Table), NKS, NCS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	Security Group ADMIN	Read Network services (except Network Interface, Floating IP, Security Groups), NKS, NCS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	Load Balancer ADMIN	Read Network services (except Network Interface, Floating IP, Load Balancer), NKS, NCS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	Transit Hub ADMIN	Read Network services (except Network Interface, Floating IP, Transit Hub), NKS, NCS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	Peering Gateway ADMIN	Read Network services (except Network Interface, Floating IP, Peering Gateway), NKS, NCS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	Colocation Gateway ADMIN	Read Network services (except Network Interface, Floating IP, Colocation Gateway), NKS, NCS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	NAT Gateway ADMIN	Read Network services (except Network Interface, Floating IP, NAT Gateway), NKS, NCS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	Service Gateway ADMIN	Read Network services (except Network Interface, Floating IP, Service Gateway), NKS, NCS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	Private DNS ADMIN	Read Network services (except Network Interface, Floating IP, Private DNS), NKS, NCS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	Flow Log ADMIN	Read Network services (except Network Interface, Floating IP, Flow Log), NKS, NCS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	NCS ADMIN	Read Network services (except Network Interface, Floating IP), NKS and Storage Gateway. Create, Read, Update, Delete other services
Infrastructure	NKS ADMIN	Read Network services (except Network Interface, Floating IP), NCS and Storage Gateway. Create, Read, Update, Delete other services
Virtual Desktop	ADMIN	Create, Read, Update, Delete for Virtual Desktop Service
Cloud Functions	ADMIN	Create, Read, Update, Delete for Cloud Functions Service
NHN Container Registry (NCR)	ADMIN	Create, Read, Update, Delete for NHN Container Registry (NCR) Service
NHN Container Registry (NCR)	VIEWER	Read for NHN Container Registry (NCR) Service
NHN Container Registry (NCR)	IMAGE UPLOADER	Read for NHN Container Registry (NCR), Upload Image, Create Artifact, Create Tag
DNS Plus	ADMIN	Create, Read, Update, Delete for DNS Plus Service
DNS Plus	VIEWER	Read for DNS Plus Service
Object Storage	ADMIN	Create, Read, Update, Delete for Object Storage Service
Object Storage	Container OPERATOR	Read a detailed list of containers in the Object Storage service and all their information. Create, Update, and Delete container management
Object Storage	Container VIEWER	Read a list of containers in the Object Storage service
Object Storage	Object READER	Read a list of containers in the Object Storage service and details of some of their information. Read a list of objects and their details. Read object download
Object Storage	Object WRITER	Read a list of containers in the Object Storage service and details of some of their information. Create, Update, and Delete container management
Object Storage	Object VIEWER	Read a list of containers in the Object Storage service and details of some of their information. Read a list of objects and their details
Backup	ADMIN	Create, Read, Update, Delete for Backup Service
RDS for MySQL	ADMIN	Create, Read, Update, Delete for RDS for MySQL Service
RDS for MySQL	VIEWER	Read for RDS for MySQL Service
RDS for MariaDB	ADMIN	Create, Read, Update, Delete for RDS for MariaDB Service
RDS for MariaDB	VIEWER	Read for RDS for MariaDB Service
RDS for MS-SQL	ADMIN	Create, Read, Update, Delete for RDS for MS-SQL Service
EasyCache	ADMIN	Create, Read, Update, Delete for EasyCache Service
EasyCache	VIEWER	Read for EasyCache Service Replication Group menu, Read for Monitoring menu
Cloud Monitoring	ADMIN	Create, Read, Update, Delete for Cloud Monitoring
Cloud Monitoring	VIEWER	Read for Cloud Monitoring
Gamebase	ADMIN	Create, Read, Update, Delete for Gamebase Service
Gamebase	ANALYTICS VIEWER - ALL	Read for all metrics
Gamebase	ANALYTICS VIEWER - EXCLUDING SALES	Read for all metrics except sales
Gamebase	ANALYTICS VIEWER - ONLY REAL-TIME	Read for real-time metrics
Gamebase	APP ADMIN	Create, Read, Update, Delete for APP menu
Gamebase	APP VIEWER	Read for APP menu
Gamebase	BAN ADMIN	Create, Read, Update, Delete for Suspended menu
Gamebase	BAN VIEWER	Read for Suspended menu
Gamebase	COUPON ADMIN	Create, Read, Update, Delete for Coupon menu
Gamebase	COUPON VIEWER	Read for Coupon menu
Gamebase	CS ADMIN	Create, Read, Update, Delete for Customer Center menu
Gamebase	CS INQUIRY SUPPORT	Read, Update for Contact Customer Center menu, Read for member menu
Gamebase	IAP ADMIN	Create, Read, Update, Delete for Purchase menu
Gamebase	IAP VIEWER	Read for Purchase menu
Gamebase	LEADERBOARD ADMIN	Create, Read, Update, Delete for Leaderboard menu
Gamebase	LEADERBOARD VIEWER	Read for Leaderboard menu
Gamebase	MANAGEMENT ADMIN	Create, Read, Update, Delete for Admin menu
Gamebase	MEMBER ADMIN	Create, Read, Update, Delete for Member menu
Gamebase	MEMBER VIEWER	Read for Member menu
Gamebase	MEMBER FILE DOWNLOAD	Read and Download for menus including Metrics, Sales, Members
Gamebase	OPERATION ADMIN	Create, Read, Update, Delete for Operation menu
Gamebase	OPERATION VIEWER	Read for Operation menu
Gamebase	PUSH ADMIN	Create, Read, Update, Delete for Push menu
Gamebase	PUSH VIEWER	Read for Push Menu
GameAnvil	ADMIN	GameAnvil Create, Read, Update, and Delete Services
GameAnvil	MEMBER	GameAnvil Read Service. Create, Read, Update, or Delete for Monitoring menu
GameAnvil	VIEWER	GameAnvil Read Services
GameStarter	ADMIN	Create, Read, Update for menus game settings, distribution
GameStarter	VIEWER	Read for menus game settings, distribution
Leaderboard	ADMIN	Create, Read, Update, Delete for Leaderboard Service
Leaderboard	VIEWER	Read for Leaderboard Service
Launching	ADMIN	Create, Read, Update, Delete for Launching Service
Smart Downloader	ADMIN	Create, Read, Update, Delete for Smart Downloader Service
NHN AppGuard	ADMIN	Create, Read, Update, Delete for NHN AppGuard Service
Server Security Check	ADMIN	Create, Read, Update, Delete for Server Security Check Service
Server Security Check	VIEWER	Read for Server Security Check Service
Security Monitoring	ADMIN	Create, Read, Update, Delete for Security Monitoring Service
CAPTCHA	ADMIN	Create, Read, Update, Delete or CAPTCHA Service
WEB Firewall	ADMIN	Create, Read, Update, Delete for WEB Firewall Service
Vaccine	ADMIN	Create, Read, Update, Delete for Vaccine Service
Secure Key Manager	ADMIN	Create, Read, Update, Delete for Secure Key Manager Service
Secure Key Manager	APPROVAL ADMIN	Approve, deny, query,create, query for approval requests for Secure Key Manager Service
Secure Key Manager	APPROVAL MEMBER	Create, query for approval requests for Secure Key Manager Service
Secure Key Manager	VIEWER	Read for Secure Key Manager Service
Security Compliance	ADMIN	Create, Read, Update, Delete for Security Compliance Service
Webshell Threat Detector	ADMIN	Create, Read, Update, Delete for Webshell Threat Detector Service
Security Advisor	ADMIN	Create, Read, Update, Delete for Security Advisor Service
Security Advisor	VIEWER	Read for Security Advisor Service
Network Firewall	ADMIN	Create, Read, Update, Delete for Network Firewall Service
Network Firewall	VIEWER	Read for Network Firewall Service
NHN Bastion	ADMIN	Create, Read, Update, Delete for NHN Bastion Service
NHN Bastion	VIEWER	Read for NHN Bastion Service
NHN Bastion	USER	Use NHN Bastion Service Terminal
Cloud Access	ADMIN	Create, Read, Update, Delete for Cloud Access Service
Cloud Access	VIEWER	Read for Cloud Access Service
CDN	ADMIN	Create, Read, Update, Delete for CDN Service
Image Manager	ADMIN	Create, Read, Update, Delete pfor Image Manager Service
Notification Hub	ADMIN	Create, Read, Update, Delete for Notification Hub Service
Push	ADMIN	Create, Read, Update, Delete for Push Service
SMS	ADMIN	Create, Read, Update, Delete for SMS Service
SMS	SEND ADMIN	Create, Read in Deliver SMS
SMS	DELIVERY RESULT ADMIN	Read in Retrieve by SMS Request, Create Download Search Result, Read in Retrieve Bulk SMS Delivery, Create Download Retrieve Result, Read in Retrieve Tagged SMS Delivery, Create Download Retrieve Result
SMS	SETTING ADMIN	Create, Read, Update, Delete in Manage Templates, Create, Read, Update, Delete in Preregistration Outgoing Numbers, Read in Retrieve Outgoing Number, Create, Read, Update, Delete in Manage Tags, Create, Read, Update, Delete in Manage UIDs, Create, Read, Update, Delete in Manage Webhooks, Create, Read, Update, Delete in Set 080 Call Rejects, Create, Read, Update, Delete in Delivery Setting, Create, Read, Update, Delete in Statistics Event Key
SMS	STATISTICS ADMIN	Read in Statistics, Create Download Search Result
RCS Bizmessage	ADMIN	Create, Read, Update, Delete for RCS Bizmessage Service
Email	ADMIN	Create, Read, Update, Delete for Email Service
Email	SEND ADMIN	Create, Read in Deliver Mails
Email	DELIVERY RESULT ADMIN	Read in Retrieve by Mail Request, Create Download Search Result Read in Retrieve Scheduled Mail Delivery, Create Download Search Result Read in Retrieve Bulk Mail Delivery, Create Download Search Result Read in Retrieve Tagged Mail Delivery, Create Download Search Result
Email	SETTING ADMIN	Create, Read, Update, Delete in Manage Templates Create, Read, Update, Delete in Manage Call Rejects Create, Read, Update, Delete in Manage Mail Domains Create, Read, Update, Delete in Manage Tags Create, Read, Update, Delete in Manage UIDs Create, Read, Update, Delete in Delivery Setting Create, Read, Update, Delete in Manage Webhooks
Email	STATISTICS ADMIN	Read in Retrieve Statistics, Create Download Search Result
KakaoTalk Bizmessage	ADMIN	Create, Read, Update, Delete for KakaoTalk Bizmessage Service
KakaoTalk Bizmessage	SEND ADMIN	(AlimTalk) Create, Read in Send
KakaoTalk Bizmessage	DELIVERY RESULT ADMIN	(AlimTalk) Read Query Delivery Result in KakaoTalk Bizmessage, Create Download Search Result (AlimTalk) Read in Query Mass Delivery, Create Download Search Result (FriendTalk)Read in Query Delivery Result, Create Download Search Result
KakaoTalk Bizmessage	SETTING ADMIN	Create, Read, Update, Delete in Manage Senders (AlimTalk) Create, Read, Update, Delete in Manage Templates (AlimTalk) Create, Read, Update, Delete in Manage Alternative Delivery (AlimTalk) Create, Read, Update, Delete in Manage sender profile group (FriendTalk)Read, Delete in Manage Images (FriendTalk)Create, Read, Update, Delete in Manage Alternative Delivery
KakaoTalk Bizmessage	STATISTICS ADMIN	Read in Statistics, Create Download Search Result
Face Recognition	ADMIN	Create, Read, Update, Delete for Face Recognition Service
OCR	ADMIN	Create, Read, Update, Delete for OCR
Text to Speech	ADMIN	Create, Read, Update, Delete for Text to Speech
Speech to Text	ADMIN	Create, Read, Update, Delete for Speech to Text
AI EasyMaker	ADMIN	Create, Read, Update, Delete for AI EasyMaker
ROLE	ADMIN	Create, Read, Update, Delete for ROLE Service
API Gateway	ADMIN	Create, Read, Update, Delete for API Gateway Service
RTCS	ADMIN	Create, Read, Update, Delete for RTCS Service
ShortURL	ADMIN	Create, Read, Update, Delete for ShortURL Service
File-Crafter	ADMIN	Create, Read, Update, Delete for File-Crafter Service
Cloud Scheduler	ADMIN	Create, Read, Update, Delete for Cloud Scheduler Service
IAP	ADMIN	Create, Read, Update, Delete for IAP Service
Mobile Device Info	ADMIN	Create, Read, Update, Delete for Mobile Device Info Service
Cloud Search	ADMIN	Create, Read, Update, Delete for Cloud Search Service
Autocomplete	ADMIN	Create, Read, Update, Delete for AutocompleteService
Corporation Search	ADMIN	Create, Read, Update, Delete for Corporation Search Service
Log & Crash Search	ADMIN	Create, Read, Update, Delete for Log & Crash Search Service
DataFlow	ADMIN	Create, Read, Update, Delete for DataFlow Service
DataQuery	ADMIN	Create, Read, Update, Delete for DataQuery Service
EasyQueue	ADMIN	Create, Read, Update, Delete and Send/Receive Messages EasyQueue Service
EasyQueue	CLIENT	Read EasyQueue Service, Send/Receive Messages
EasyQueue	VIEWER	EasyQueue Service Read
Pipeline	ADMIN	Create, Read, Update, Delete for Pipeline Service
Deploy	ADMIN	Create, Read, Update, Delete for Deploy Service
Deploy	VIEWER	Read for Deploy Service
Managed	ADMIN	Create, Read, Update, Delete for Managed Service
Service Monitoring	ADMIN	Create, Read, Update, Delete for Service Monitoring Service
Certificate Manager	ADMIN	Create, Read, Update, Delete for Certificate Manager Service
Certificate Manager	VIEWER	Read for Certificate Manager Service
Private CA	ADMIN	Create, Read, Update, Delete for Service Private CA
Private CA	VIEWER	Read for Private CA Service
eTax	ADMIN	Create, Read, Update, Delete for eTax Service
eTax	VIEWER	Read for eTax Service

Service PERMISSION Role

Service PERMISSION Role can enable or disable each service.

Role	Description
Service Name PERMISSION	Service Enable, Disable

Billing Management

You can check the usage fee for NHN Cloud service and make payment. In the View My Info > Manage Billing menu, you can check the bill, expected payment amount, and usage information of the NHN Cloud account who registered a payment method.

The following features are provided along with the billing details of the payment method for the month.

• Immediate Payment: You can pay with the immediate payment feature before automatic payment that occurs on the 8th of every month.
• Sales slip: If you paid by credit card, you can view the sales slip.
• Tax Invoice: If you paid by bank transfer, you can view your tax invoice.

The details displayed on the payment management invoice are as follows.

• Usage Amount: The amount calculated by service usage and unit price
• Discount/Surcharge Amount: Contract discount, manager discount/surcharge, etc.
• VAT: 10% of (Usage Amount - Discount Amount + Surcharge Amount)
• Late Fee
  • Korean members: In case of non-payment for the Total Amount of Payment, 2% of the amount
  • Japanese members: There is no late fee in accordance with the Japanese Consumer Contract Law.
• Total Amount of Payment: (Usage Amount - Discount Amount + Surcharge Amount) + VAT

Manage Notifications

Manage Notifications is a feature that allows you to set the recipients and notification method (Email, SMS) for each notification sent by NHN Cloud.

1. Click Organization > Manage Notifications or Project > Manage Notifications.

   • You can manage the notifications you receive for each of your organizations and projects.

2. Among notifications, find a notification for which you want to change the recipient and go to Modify Receiver > Modify.

   • You can find notifications by selecting from the list on the left, or by searching for the notification name, recipient, and more in the top-right search area.
   • To bulk modify recipients of multiple notifications, select the checkboxes of notifications, then click Bulk Modify Receiver at the top of the notification list.

3. Select who should receive notifications and how they should be notified (Email, SMS) by member, notification recipient group, and role.

   • Webhook is not supported for the notifications.
   • Notification methods differ depending on notifications.
   • When you add a notification receiver group to Recipient, the notification method set for that group must match the notification method supported by each notification in order to receive notifications.

4. Click Save to save your settings.

Notification Receiver Group Management

Notification Receiver Group Management allows you to set up receiver groups for notifications sent by NHN Cloud.

Email and SMS notifications are supported with receiver settings based on organization/project roles and receiver settings for members. Webhook notifications provide default webhooks and custom webhooks. The corresponding notification receiver groups are available when setting up notifications in the service.

Create Notification Receiver Group

1. To create a notification receiver group, click Notification Receiver Group Management in the organization or project menu.
2. Click + Add Notification Receiver Group.

3. In Basic information, enter a name and description for the group receiving notifications.

   • In Notifications Receiver Group Name, enter up to 40 characters of Korean, alphanumeric characters, numbers, and special characters
   • In Description, enter up to 100 characters without character limit to distinguish the notification receiver group name.

4. Receiving Role Setting

   • Organization > Receiving Role Setting
     • Supports setting up email and SMS notifications for organization/project roles, organization/project role groups, and service-specific roles.
   • Project > Receiving Role Setting
     • Supports setting up email and SMS notifications for project roles, project role groups, and service-specific roles.

5. Receiving Target Manual Setting

   • You can set your own receivers in Add Notification Receiver Group.
   • Supports setting up email and SMS notifications for each member.

6. Webhook Settings

   • When sending out notifications, you can set them to a webhook of your choice.
   • Provides default and custom webhooks by type. (maximum 5)

Webhook Settings

1. On the Organization, Project tab, select the Notification Receiver Group Management tab.
2. Select +Add Webhook in the Webhook Settings menu at the bottom.

3. The + Add webhook popup provides default and custom webhooks by type.

   • Default Webhook
     • The default webhook can only be sent on service notifications that it supports.
     • Webhook name
       • You can enter a name for the default webhook you want to set up, with no character limit and up to 40 characters.
       • Webhook names cannot be duplicated within the same notification receiver group.
     • Target
       • You can enter a URL to receive the webhook.
     • Secret Key
       • The secret key to encrypt the URI and the id, source, type, and time with the SHA256 hash algorithm.
         • Send Authorization in the default webhook header only if a secret key is set.
         • Example: Authorization : HMAC-SHA256 Signature={encrypted character}"
           • You can prevent received requests from being tampered with by man-in-the-middle attackers by checking the Authorization Header.
     • The HTTP Mehod is POST and the Request Body is in the format below, with the body field varying by service. json { "id": "String", "source": "String", "specversion": "String", "type": "String", "body" : "Object" }

   • Custom Webhook

     • Custom webhooks can only be sent on service notifications that support them.
     • Webhook name
       • You can enter a name for the custom webhook you want to set up, up to 40 characters long, with no character limit.
       • Webhook names cannot be duplicated within the same notification receiver group.
     • Send to
       • You can select a destination (custom dashboard or service) to send the webhook to.
       • You can only select menus or services that offer custom webhooks.
     • Target
       • You can enter a URL and HTTP Method to receive the webhook.

     Target to offer	Range to offer
     HTTP Method	POST PUT
     Transport Protocol	HTTP HTTPS
     - Request data
     - In Request data, you can enter parameters that are provided by the target.
     - You can click Ctrl + Space to see which parameters are supported by that the target.
     - You can see the Value provided in the bottom-right preview.
     - "alertId": "${alertId}" ,"orgName": "${orgName}"
     - Header
     - You can enter headers to pass to the target.
     - The Content-type header to pass to the target supports application/json and cannot be modified.

     Header Item	Header Value
     Custom-Header1	Value1
     Custom-Header2	Value2

     • Enter a name, send to, and receive to, then click Confirm to create the webhook.

4. The webhooks you added can be found in the webhook settings list.

   • You can click View to see the webhook details.
   • You can edit the webhook information by clicking the pencil icon.
   • You can delete a webhook by clicking the trash can icon.

5. The created webhook is available by adding a notification receiver group to the service that provides webhook delivery.

Technical support

Technical support is a feature that allows you to register or manage inquiries with members of your organization or project. Registered inquiries are visible to all members within the same organization or project. If necessary, you can leave additional questions to an inquiry registered by another member.

For individual inquiries, use the NHN Cloud Customer Center 1:1 Inquiry.

List of Inquiries

1. In the console, click Organization > Technical Support or Project > Technical Support.
   • You can see a list of inquiries received from organizations and projects.

Submit Inquiry

1. On the list screen, click Submit Inquiry.
2. Select the type of inquiry you want to submit and complete each field as instructed.
   • The input fields can vary depending on the type of inquiry.
3. Click Accept at the bottom.
   • If validation (such as required values) fails, a warning message is exposed in the corresponding input field.

Submit Additional Questions

1. On the Inquiry list screen, click the row of the inquiry that you want to accept additional questions for.
2. Fill out an additional question at the bottom of the Details of Inquiry section.
3. Click Submit in the Additional Question section.
   • The additional question and phone number are required.
   • If the phone number listed in the member information exists, the input field is populated with the default value.

Check Response to Inquiry

1. On the Inquiry list screen, click the row of the inquiry you want to see the answer to.
2. You can view your inquiry, additional questions, and answers on the Details of Inquiry screen.