Notification > KakaoTalk Bizmessage > Overview

KakaoTalk Bizmessage is a service that can send messages, AlimTalk and FriendTalk type without adding friends based on their mobile phone number. It provides RESTful API for easy interworking.

AlimTalk vs FriendTalk

Classification AlimTalk FriendTalk
Send contents Able to send informational messages Able to send advertising messages
Send To Doesn’t matter if friend or not (needs phone number information) Users who made friends with the KakaoTalk channel (need phone number information)
Send type Text type
Image Type		 Text type
Image Type
Wide image type
Item list
Carousel
Considerations - Informational Biz messages only
- Send based on approved templates		 - Delivery restricted during night (20:50~08:00 on the following day)

Precautions Before Delivery

  • When using AlimTalk, the customer should inform the recipient of the following precautions for using the service.
  • In the process of receiving AlimTalk, data communication charges may be incurred if it is not in a Wi-Fi environment.
  • If you don't want to receive AlimTalk, refer to the following.
    • The caller's contact information (customer center, etc.) should be provided to inform the caller that he/she can unsubscribe.
    • You can block callers by selecting [Block AlimTalk] in top layer of the chat room where the notification talk was received.

Notice of Personal Information Consignee

When a customer uses the NHN Cloud > Notification > KakaoTalk Bizmessage service, there is a consignment relationship between the customer and the company regarding the processing of personal information, therefore, in line with the Information and Communication Network Act and the Personal Information Protection Act, the customer who is the consignor must disclose the status of entrusting personal information to the company (trustee and details of work) through the personal information processing policy.

Accordingly, we can guide customers to comply with the relevant laws and regulations when using NHN Cloud's KakaoTalk Bizmessage service and not to be penalized for non-disclosure of consignment status as follows.

Example
[Notice of Personal Information Consignee]
When using the KakaoTalk Bizmessage service, please indicate the following information in the 'Personal Information Processing Policy > Consignment Status' operated by the customer.
Consignee: NHN
Business details: KakaoTalk Biz messaging agent

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